PAYMENTS


I-DEAL & CREDIT CARD
At NAUTIC FASHION.ONLINE, you can easily and securely pay by I-DEAL or credit card. We accept Mastercard, Visa, DinersClub JCB, Discover, UnionPay and American Express. We will send you a confirmation when your order has left our warehouse. Your card will not be charged until your order has left our warehouse. Your card information is encrypted in our system using SSL technology. This high standard of security means shopping with a card on Gaastrastore.com is safe and secure, and ensures that your data will under no circumstances be accessible by third parties. More information about security can be found in our privacy statement.

Extra security for creditcard payments: 3D Secure for Visa and MasterCard

To ensure that your online credit card payment is as secure as possible, we use Verified by Visa and MasterCard® SecureCode™, internationally recognised authentication technology collectively known as 3D Secure. 3D Secure protects your credit cards against unauthorised use to minimise the risk of online credit card fraud.

If your card issuer participates in this program, you will be asked to enter an additional password to confirm your identity as the rightful cardholder. After entering your card details (step 2 – Payment) and submitting your order (step 3 – Review & Dispatch), you will be redirected to a page hosted by your card issuer where you can enter your password. If you are not yet registered for 3D Secure, you can do so free of charge in just a few steps during the online order process or contact your card issuer directly to register. Alternatively, you can select a different payment type. The password you select during the registration process is only known by you and your card issuer and is requested with every purchase.

What is the security code?
The security code is the last 3 digits printed over the top of the signature field on the back of your MasterCard or VISA card. On American Express cards, the 4-digit security code is printed on the front of the card, to the right above your card number.

PayPal
At NAUTIC FASHION.ONLINE also have the option to pay via PayPal, and can do so, without even creating a PayPal customer account. In order to do this, select PayPal as your preferred payment method during checkout, and at the end of the ordering process you will be directed to PayPal. If you are already a PayPal customer, you can log in with your user data and confirm the payment. However if you are new to PayPal and would prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ (highlighted below) and you can confirm the payment as a PayPal guest. Once the incoming payment is registered with us, your order will be processed. PayPal payments are usually confirmed within a few minutes.

If you send goods back, the amount will be credited to your PayPal account. You can then choose if you want to use the funds through your PayPal account directly, or wish to transfer the amount back to your bank or credit card account. We have no control over this, but you can manage it directly using your PayPal account.

CAN I RETURN OR EXCHANGE ITEMS?

Yes, you can return or exchange your items within 14 days of receiving your original order. Please kindly note that you have to responsible for the shipping cost of the item(s) which you would like to return or exchange. Costs for returning are only reimbursed (afterwards) if you have made a report of damage due to transport or incorrectly delivered items after receipt of the goods.

Please make sure returning the articles in the original condition and packaging (if reasonably possible). So feel free to view the product as you would in a store.
Carefully remove the jacket or t-shirt from the package, put it on for a moment and feel if it 'feels comfortable' and see if it suits you, but please don't wear it for an hour.

HOW DO I RETURN AN ITEM?

First, you can report to us within 14 days after receiving your product at hello@nauticfashion.online Then you will be given another 14 days to return your product.

Please make sure returning the articles in the original condition and packaging. Please carefully remove the items from the package, put it on for a moment and feel if it 'feels comfortable' and see if it suits you, but please don't wear it for an hour.

Send you return to:

Nautic Fashion Online

Torenstraat 6

5142 ET Waalwijk

The Netherlands

You will receive an email confirmation when your return is received into our warehouse after we have received your return it can take up to 14 days before your refund has been processed to your bank account. If you have any further questions regarding refunds, please contact our customer service by mail via hello@nauticfashion.online

I returned an item, when will I receive my money?

Your money is automatically refunded back via the payment method you used to make the purchase:

Credit card:
If the payment was made using a debit or credit card, the money will be refunded to the bank account linked to the card.

First, you can report to us within 14 days after receiving your product at service@nauticfashion.online. Then you will be given another 14 days to return your product.

Please make sure returning the articles in the original condition and packaging. Please carefully remove the items from the package, put it on for a moment and feel if it 'feels comfortable' and see if it suits you, but please don't wear it for an hour.

You will receive an email confirmation when your return is received into our warehouse after we have received your return it can take up to 14 days before your refund has been processed to your bank account. If you have any further questions regarding refunds, please contact our customer service by mail via hello@nauticfashion.online.